Effective Date: 06 June 2025

Last Updated: 06 June 2025

As Rhytmelo Designs offers digital-only services, all deliveries are made electronically. This document outlines the procedures, expectations, and liability framework concerning electronic deliveries.

1. Nature of Delivery

• All services (software, designs, codebases, documentation) are delivered via:
  • Cloud services (Google Drive, GitHub, private repositories)
  • Direct email delivery
  • Client CMS or server upload
• No physical shipping is involved.

2. Delivery Timeline

• Estimated timelines are discussed during project onboarding and documented in the Service Agreement or Statement of Work (SoW).
• Timelines depend on:
  • Project scope
  • Client responsiveness
  • Approval cycles
• Rhytmelo Designs shall not be held responsible for delays caused due to:
  • Late content submission
  • Scope revisions
  • Payment delays

3. Delivery Confirmation

• Upon delivery, clients will receive:
  • A delivery notification email
  • Access to the final files
  • Deployment on client infrastructure (if included in scope)
• Clients are required to acknowledge delivery within 3 working days. Failure to raise an issue within this window will be deemed as acceptance of delivery.

4. Non-Delivery or Technical Failures

• If a client does not receive the delivery:
  • They must inform [email protected] within 3 working days.
  • Rhytmelo Designs will re-attempt delivery within 2 business days at no additional cost.
  • Persistent delivery failures due to client infrastructure are not Rhytmelo’s responsibility.

5. Intellectual Property

• IP ownership and transfer are governed by the service agreement.
• Rhytmelo Designs retains the right to use non-identifiable parts of the work for portfolio, unless restricted by NDA.